How we work

What happens from your first enquiry to ongoing support.

The steps

  1. Start an enquiry

    Describe your situation in a few sentences, by form, phone or email.

  2. Talk it through

    Anewthing talks through what you need and how it could be handled.

  3. Agree the scope and fee

    You know what is included and what it costs before any work begins.

  4. Share information and authorise

    You are told what information is needed and how to share it securely.

  5. Ongoing support

    Deadlines, reliefs and rule changes are raised with you before they become urgent.

Good to know

  • The enquiry form is for an initial description of what you need and does not accept attachments. Please do not include bank details, passwords, your National Insurance number or tax references.
  • The form lets you review and edit your answers in your browser. To contact the practice directly, use the telephone or email details on the contact page.
  • Sending an enquiry does not start any work. Work begins once the scope and fee have been agreed.
  • You remain legally responsible for your own tax, even when an accountant deals with HMRC on your behalf.